Goals, Objectives, and Performance Standards of the North Lakes Maintenance District

Purpose per Hillsborough County Ordinance 85-39 as amended by Hillsborough County Ordinance 98-26: Continued development, administration, and maintenance of properties for the unincorporated area known as North Lakes Maintenance District. 

Goals:

1. The special district will provide lawn maintenance service for all common areas, and install and maintain landscaping at the main sign and in the designated areas along the privacy wall. 

a. Objective: Provide regular grass cutting, edging, trimming in landscaped areas, weeding, and planting, accordingly by seasons (weekly in summer, bi-weekly in winter). 

b. Performance Standard: Monitor work of the lawn maintenance company monthly and ensure it meets the defined requirements provided to the company. 

2. The special district will provide pest control for the common areas. 

a. Objective: Eradicate pests to maintain grass and plantings in the common areas. 

b. Performance Standard: Regular monthly inspection of common areas and reporting to pest control company if any infestations are found. 

3. The special district will maintain the privacy wall, including regular pressure washing, painting and repairs of cracks.

a. Objective:  Preserve the wall and ensure resident’s privacy.

b. Performance Standard: Observation of the wall and communication to the wall maintenance contractor if damage is detected. Scheduling of repairs if necessary. 

4. The special district will repair any damage to the wall caused by trees or automobile accidents. 

a. Objective: Restore the wall after any damage occurs. 

b. Performance Standard: Contact the wall maintenance contractor as soon as the damage is observed. Repairs done as soon as possible by the contractor. 

5. The special district will maintain the irrigation system. 

a. Objective: Provide once weekly irrigation in accordance with current watering restrictions. 

b. Performance Standard: Monthly review of the water bill to ensure system is working. 

6. The special district will maintain the signage at the entrance and on the privacy wall. 

a. Objective: Define the geographic boundaries of North Lakes Maintenance District. 

b. Performance Standard: All signs are legible and in good repair. 

7. The special district will maintain the lighting of the sign at the entrance. 

a. Objective: Define the entrance to North Lakes Maintenance District.

b. Performance Standard: If power is interrupted except by storms, contact electrician for repairs within 2 days. 

8. The special district will maintain the electrical receptacles at the entrance, which service the irrigation system and the lighting of the sign. 

a. Objective: Provide continuous electricity for the sign and irrigation system. 

b. Performance Standard: Contact electrician within 2 days if repair is needed.  

9. The special district will submit work orders to Hillsborough County to report illegal dumping, sidewalk, and road damage, overhanging or damaged trees, road sign damage, overgrown lawns, flooding, damage to county property, noise more than normal standards, drainage concerns in the conservation area, and parking on the right of way. Any other categories not mentioned that Hillsborough County is obligated to either repair or respond to will be reported via work order. 

a. Objective:  Ensure that Hillsborough Country departments maintain county property and the safety of residents of North Lakes Maintenance District. 

b. Performance Standard: Keep log book of work orders and follow up with appropriate departments regularly if work orders are not addressed. Note: North Lakes Maintenance District is not responsible for work orders not completed by Hillsborough County. 

10. The special district will retrieve the voicemail messages received on the phone line weekly. 

a. Objective: Receive communications from residents or others. 

b. Performance Standard: Respond to messages, if needed, within 3-5 days. 

11. The special district will read the emails received at the website’s email address. 

a. Objective:  Receive communications from residents or others. 

b. Performance Standard: respond to messages within 3-5 days, if needed. 

12. The special district will provide information of interest to the North Lakes Maintenance District residents on a regular basis. 

a. Objective: Inform residents of changes that may affect them, relevant information about the North Lakes community, or upcoming events.

b. Performance Standard: Website will be updated monthly. 

13.  The special district will post signs advertising the monthly meeting. 

a. Objective: Invite residents to attend meeting and receive information. 

b. Performance Standard: Post signs at least 3 days before monthly meetings and advertise the annual schedule of meetings in the Tampa Bay Times at the beginning of each fiscal year.  

14.  The special district will create a balanced budget each fiscal year.

a. Objective:  To carry out the duties and responsibilities of the special district within the funds collected from the annual fee of $70 per parcel. 

b. Performance Standard: Expenses will not exceed the budgeted amounts in each category, except in emergencies. An amendment to the budget will be submitted if this occurs. 

15.  The special district will provide an audited financial statement annually. 

a. Objective: Comply with ordinance standards for special districts with more than $50,000 in annual funds collected. 

b. Performance Standard: The audited financial statement from a state approved auditor will show no irregularities.